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carococo
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Member since ‎Jan 23, 2019
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Caroline Leonard

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smartinez on August 28, 2018
Forward Emails from Conversations
We need some type of forwarding tool in hubspots inbox so we can send emails to different departments within out company. Currently we are unable to change who the email is being sent to when replying.
Reply Idea Conversations
234 upvotes
102 Replies
carococo
Member
April 08, 2019
In fact, it needs to be an option within the contact area not just the Conversations inbox.
smartinez on August 28, 2018
Forward Emails from Conversations
We need some type of forwarding tool in hubspots inbox so we can send emails to different departments within out company. Currently we are unable to change who the email is being sent to when replying.
Reply Idea Conversations
234 upvotes
102 Replies
carococo
Member
April 08, 2019
In fact, it needs to be an option within the contact area not just the Conversations inbox.
amchartman on November 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato read more
Reply Idea Conversations
157 upvotes
153 Replies
carococo
Member
January 23, 2019
We've been using Purechat and migrating to Hubspot integrated chat. We would like to be able to ask the name and email address for the client to begi...read more
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