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LR-CPH
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Member since ‎Jan 21, 2019
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Lucas Ricolleau

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Activity

williamwright on February 21, 2020
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
147 upvotes
43 Replies
Participant
July 08, 2021
I can't believe that HubSpot does not have a way to tag conversations on the chat... Not every conversation turns into a Contact that is worth saving...read more
sjudson on November 30, 2018
Scott from the product team here. We've heard from our customers that sequences reporting does not give a full picture of email performance, and customers must try to stitch this data together by viewing template and sequence reporting indepe read more
341 upvotes
99 Replies
Participant
March 15, 2019
These metrics are way more insightful than the current one. Is there an estimated time when we can get access to it? Thanks!
grayson on February 27, 2017
Hi HubSpot Development Team, I recommend revisiting the idea to customize log activity in HubSpot Sales. I would like my team to track "Direct Mail," and I've seen others asking about logging texts and in-app messaging. Thanks for cons read more
583 upvotes
240 Replies
Participant
January 21, 2019
This would be so useful for LinkedIn Messages or Social Media channel interaction with prospects/customer. Looking forward to seeing this option avai...read more
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