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michiMolllath
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Member since ‎Oct 11, 2024
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michiMolllath
Member
October 25, 2024
Reply to Live chat Slack integration - Replies in slack are comments in HS ticket
Thanks for your response. I do have this settings. (had it before) But what I found is that i connected the chat to the helpdesk and not th...read more
michiMolllath
Member
October 11, 2024
Reply to Live chat Slack integration - Replies in slack are comments in HS ticket
It seems to be configured as you mentioned but it is not working: https://www.loom.com/share/cdcddc0dd5d34c8db5140c0924223673?sid=0289c251-0a5e-4ff...read more
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michiMolllath on October 11, 2024
Live chat Slack integration - Replies in slack are comments in HS ticket
Hi there, I have succesfully integrated slack and hubspot. Everything is working. Usecase: I want to answer icoming livechats which as tickets in HS helptdesk on slack. If I do so my answer is a comment in the ticket and NOT the answer to t read more
Reply Discussion Chat Integrations Service Tickets
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