Hubspot should add the AI writing assistance functionality to tickets. Many teams use tickets to manage 1-1 emails with their customers (instead of using inbox), and the AI writing tool should be available within the email composer on a ticket. T read more

We got some feedback from customers asking for more customization options for the Customer Portal to better align with different business environments and countries. For instance, our Japanese customers are not used to being casually referred to by read more

Hello! I'm wondering if it's possible to require that a deal have at least one associated company after the first stage of our sales pipeline. In some cases, the company isn't known yet when the deal is at this first stage, but we want to be able read more

I would like to suggest a feature within the chat notifications. Say my employee Brian is assigned a chat. I would also like to receive that notification even though it was not assigned to me. (I am super admin btw)

I would like to suggest a feature within the chat notifications. Say my employee Brian is assigned a chat. I would also like to receive that notification even though it was not assigned to me. (I am super admin btw)

Please add ticket properties to this beta. I have a client that wants to use a form on the customer portal for three different groups. Brokers, Customers, and Sales. Each would have there own ticket properties to fill out that would require 2 level read more