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MainterBjorn
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Member since ‎Oct 7, 2024
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Björn Tångeberg

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DannyH on August 18, 2020
Once a tag is created in the Knowledge Base it can't be deleted. So misspelled or out of date tags can still be used by the article creators. It doesn't affect the visitor/viewer of the articles, but keeping things clean and organized is a must in t read more
54 upvotes
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Member
November 07, 2024
Agreed. I am living with the tag "smurf" now. Used it for testing puropses. I am happy I didn't use any fowl testing language :). Centrally administ...read more
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MainterBjorn on October 07, 2024
In Hubspot HelpDesk you can use the built-in workflows to change the status of a ticket based on inbound/outbound e-mail. What I want to do is just set a property, "Waiting on", where the value is set to "Us" when an inbound mail is recieved on read more
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