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zcrouthamel
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Member since ‎Jan 14, 2019
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Zach Crouthamel

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atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
459 upvotes
221 Replies
Participant
March 17, 2022
100% agree on the permissions. It can be as simple as All or Just their own, but it needs to be on the user level not the company.
MG on May 05, 2017
Currently if a user has access to edit one contact's property, they have access to edit all contact properties. We have the ability to restrict a user from creating or deleting properties but it would be incredibly helpful to restrict the edit read more
287 upvotes
103 Replies
Contributor
June 24, 2021
Such a bummer, that it is not available in other plans. We are having a professional plan with several reps and this basic functionality is not for u...read more
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