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genejeter
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Member since ‎Jan 11, 2019
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Gene Jeter

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ClaireH on June 21, 2018
Internal note and mentions within the conversations inbox
I would like the ability to write an internal note and mention/tag a colleague in the conversations inbox. I see that you can "add note" to the user contact info who is emailing but this is in a different space. As a customer success manager, read more
Reply Idea Conversations
29 upvotes
12 Replies
genejeter
Participant
January 15, 2019
Yes, we need this too. We used to use Helpscout, which was amazing for support and easy to use. Hubspot's support has been much more difficult, and i...read more
Antonino on July 30, 2018
Add user signature to emails sent from Conversations
Hey hey, we would appreciate the feature, that email signatures will automatically be added when a team member replies to an email within the Conversations / Team inbox. Currently we are using snippets as a workaround, but that should not be the read more
Reply Idea Conversations
283 upvotes
142 Replies
genejeter
Participant
January 14, 2019
We need this too! We find it much easier to work through Conversations than through Tickets, but we need all of our employees' signatures to look the...read more
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