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CarolinaDeMares
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner
Member since ‎Sep 25, 2024
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Carolina De Mares

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CarolinaDeMares
Top Contributor | Platinum Partner
May 19, 2025
Reply to Send later
Hi @MBrown0 ! Perhaps this is related to your time zone settings. When you use the “Send Later” feature in HubSpot, the time you select shoul...read more
CarolinaDeMares
Top Contributor | Platinum Partner
May 19, 2025
Reply to NO ME LLEGAN EL CORREO CON MI CODIGO DE ACCESO A MI CUENTA
¡Hola @corivela ! ¿Que proveedor de correo usas? Esto puede deberse a varias razones, te comparto un articulo de HubSpot que puede darte la respue...read more
CarolinaDeMares
Top Contributor | Platinum Partner
May 12, 2025
Reply to Survey alert workflow not recognising identical scores in all categories
@KWalton7 thank you for the clarification — that definitely helps! Given that the issue happens when all 5 survey scores are identical within a s...read more
CarolinaDeMares
Top Contributor | Platinum Partner
May 12, 2025
Reply to Trigger Ticket Assignment Routing Based on Pipeline and Status
Hi @PvPHS ! Yes it is possible, I'll list the steps below: Create a ticket-based workflow. Set the enrollment trigger to: Pipe...read more
CarolinaDeMares
Top Contributor | Platinum Partner
May 12, 2025
Reply to Send a notification to non-Hubspot user
Hi @MNold21 ! An internal notification isn’t possible if the recipient isn’t a HubSpot user. However, a good workaround is to create that pers...read more
CarolinaDeMares
Top Contributor | Platinum Partner
May 12, 2025
Reply to Survey alert workflow not recognising identical scores in all categories
Hi @KWalton7 ! Your workflow is probably set to enroll only when the survey score property changes. So when a contact submits the same score ...read more
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