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lhaith
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Member since ‎May 4, 2017
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Lee Haith

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serlim on June 28, 2022
Customization of Customer Portal, ability of customers to close tickets
Hi team! Worked with a customer today who had the following suggestions for our Customer Portal tool. I think these suggestions would greatly benefit our customers and their customers in turn. 1. Customers who open tickets via the portal should b read more
Reply Idea Tickets
12 upvotes
4 Replies
lhaith
Contributor
January 11, 2023
100% agree, we just launched the portal for this very purpose. We want to expose fields for the end users to change many different values of a ticket...read more
SSonoquie on March 14, 2022
Track views on Web Version
It would be helpful if I could track views on the web version of emails I send out. I send direct links to the web version via text and facebook
Reply Idea Marketing Emails
4 upvotes
2 Replies
lhaith
Contributor
June 06, 2022
Hello i have come across the same issue. Some of our audience (internal staff) don't have email - we intend to push them to the webpage version of th...read more
AGawlik on July 15, 2021
Sync Social Calendar to Google Calendar
It would be very helpful to be able to sync the social media posts (whether from a Campaign calendar or just the Social calendar) to a Google Calendar. This currently isn't even possible with Zapier 😞
Reply Idea Social Media
5 upvotes
1 Reply
lhaith
Contributor
February 18, 2022
Great idea and similar to what i was about to post on here.. 👍 i am hoping for an ical feed. Many people within the team/company wants to see wha...read more
TSR on July 02, 2018
Sales Documents hosted on own Domain
Hi All, We have recently been experimenting with all the HubSpot tools and they seem to be working well for us, But a big issue we have found is the inability to use our custom domains we have added as the link for our Document tracking and attac read more
Reply Idea Sales Documents
156 upvotes
69 Replies
lhaith
Contributor
October 28, 2020
Hi we havent been using much of the sales features on Hubspot but i decided to take another look today. Perticulary the document handling The fir...read more
Jameel on May 23, 2018
Bulk actions in Conversations Inbox
When using the Inbox feature, each item must be opened individually. Multiple selections and batch actions are not available (example for closing batch emails or assigning in bulk) The individual action only results is an extremely tedious an read more
Reply Idea Conversations
211 upvotes
95 Replies
lhaith
Contributor
January 09, 2020
Hi @cambria So filtering conversations is a little better now, but the date filter is crazy, and the bulk options are sparse. Can you just chan...read more
lhaith on October 24, 2018
Attachments / file uploads need to be more user friendly
There seems to be a unnecessary disconnect between the fields 'Attachments' and 'file upload'. Attachments are for email enquiries and file uploads are for support forms. Handling these fields in the ticket environment is not user friendly. M read more
Reply Idea Conversations
70 upvotes
29 Replies
lhaith
Contributor
September 06, 2019
The two fields need to be merged please !!! At least add in an ' Attachments' token to snippets. There is a 'file upload' one.
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