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elise1
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Member since ‎Jan 4, 2019
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Elise Hockley

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rickm on July 17, 2017
Primary Contact Company Property
We frequently need to get in touch with the primary contact at one of our customers. In HubSpot, there is no way to identify who this is among the many contacts we have in HS for that organization. Even HubSpot recognizes the importance of thi read more
Reply Idea Contacts & Companies
402 upvotes
165 Replies
elise1
Contributor
November 08, 2021
@jeffvincent Very useful update. Can do more than we need, but no doubt we'll use the new elements as we grow. Many thanks.
rickm on July 17, 2017
Primary Contact Company Property
We frequently need to get in touch with the primary contact at one of our customers. In HubSpot, there is no way to identify who this is among the many contacts we have in HS for that organization. Even HubSpot recognizes the importance of thi read more
Reply Idea Contacts & Companies
402 upvotes
165 Replies
elise1
Contributor
November 08, 2021
@jeffvincent Very useful update. Can do more than we need, but no doubt we'll use the new elements as we grow. Many thanks.
acaringi on December 12, 2016
Email Reply Tracking
It would be great if Hubspot had the ability to track how many replies I got to my marketing newsletters. A lot of our newsletters are designed to get people to reply to them instead of having them click on something, so really the reply rate is wha read more
Reply Idea Marketing Emails
642 upvotes
178 Replies
elise1
Contributor
March 29, 2021
@jaleonard19 Yes, all contact owners have their inboxes connected to HubSpot. So each rep needs to change their personal email set up from persona...read more
acaringi on December 12, 2016
Email Reply Tracking
It would be great if Hubspot had the ability to track how many replies I got to my marketing newsletters. A lot of our newsletters are designed to get people to reply to them instead of having them click on something, so really the reply rate is wha read more
Reply Idea Marketing Emails
642 upvotes
178 Replies
elise1
Contributor
March 29, 2021
@jaleonard19 Yes, all contact owners have their inboxes connected to HubSpot. So each rep needs to change their personal email set up from persona...read more
OliviaB on March 26, 2020
How to run automations based on replies to marketing emails
Most Hubspot users will know that HubSpot does not offer a feature that tracks replies to marketing emails. The reason we do not offer reply tracking on marketing emails is that emails of this type are not typically meant to be replied to. H read more
Reply Discussion Lists Reporting Workflows
31 upvotes
5 Replies
elise1
Contributor
June 08, 2020
We send our marketing emails from individual work email addresses, so responses receive the emails from known contacts and replies can be dealt with ...read more
Ian1099 on February 13, 2019
Prevent Users from Deleting Contacts
Currently the setting for users to edit contacts is an all or nothing deal. If you want your users to be able to edit a contact's phone number they also get permission to delete it. Would be awesome if you could remove a user's ability to delet read more
Reply Idea Account Settings Contacts & Companies
148 upvotes
57 Replies
elise1
Contributor
May 21, 2020
This was first submitted over a year ago. Please let us know what you can do to help without an all or nothing option. Many thanks.
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