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JTolley
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Jack Tolley

I've been a professional software developer for 4 years. I'm now looking to make a move into being a small tech entrepreneur - using hubspot as the foundation of my apps. I'm looking to build technology to automate processes and make sure nobodies spending hours doing what a computer can do in a couple of seconds.

Activity

JTolley on October 14, 2024
How do people create their knowledge bases?
Hi, I'm a app developer trying to figure out how people create their knowledge bases. Do people employ consultants to set them up? Or is it the job of the customer service reps to create them and keep them maintained. Are they created w read more
Reply Discussion CRM
0 upvote
0 Reply
Solved
HFles on January 15, 2024
Include pictures in Snippets
Is it possible to insert pictures, logo in snippets?
Reply Discussion Enterprise
0 upvote
3 Replies
JTolley
Participant
October 07, 2024
Hi Aniolrodriguez, I agree! It seems like an awfully common request. I build this for a client - it might be worth checking out if you have a dir...read more
AnaisThomas on January 18, 2023
Include images to snippets
I would like to include images to snippets. Something like printscreens this would help me answer as fast as flash gordon to my clients. Thank you.
Reply Idea Snippets & Templates
2 upvotes
2 Replies
JTolley
Participant
October 07, 2024
Its such a common request! I don't know why Hubspot hasn't added it as a feature yet. One of my clients wanted it so much, I've added it to Snippe...read more
nc_3manfactory on November 27, 2019
Add rich media like images to snippets
The snippets feature for quickly adding often used phrases and short-form copy within emails would really benefit from supporting rich media like images. This would mean regularly used screenshots, diagrams, or graphics could be added with accompany read more
Reply Idea Snippets & Templates
165 upvotes
63 Replies
JTolley
Participant
October 07, 2024
Hi Guys, I've recently built images-in-snippets functionality into my chrome extension " Snippet power tools ". You can scroll down to the feat...read more
Jnix284 on May 11, 2022
include pictures in a snippet
It would be nice to include pictures in a snippet, treat it more like a rich text box that has formatting so that more informative building blocks can be created. Who - service/sales team goal - quickly build elements of an email or communicat read more
Reply Idea Conversations Live Chat & Bots Snippets & Templates Tasks Tickets
27 upvotes
11 Replies
JTolley
Participant
October 03, 2024
I've been working on this today. Here's a small demo - https://www.youtube.com/watch?v=iMyCe0EbVrE I currently have in working for the helpdesk ...read more
Jnix284 on May 11, 2022
include pictures in a snippet
It would be nice to include pictures in a snippet, treat it more like a rich text box that has formatting so that more informative building blocks can be created. Who - service/sales team goal - quickly build elements of an email or communicat read more
Reply Idea Conversations Live Chat & Bots Snippets & Templates Tasks Tickets
27 upvotes
11 Replies
JTolley
Participant
October 03, 2024
I've been working on this today. Here's a small demo - https://www.youtube.com/watch?v=iMyCe0EbVrE I currently have in working for the helpdesk ...read more
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