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beckywang59
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Member since ‎Dec 27, 2018
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beckywang59 on January 11, 2019
When I close an Email ticket (move ticket status to "Closed"), it doesn't close the conversation in Inbox. That email is still in inbox. Anyone can help with that? Thanks!
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Community Manager
May 06, 2021
Hi @Marjolein Thank you for your reply. Closing the ticket that was created via the conversation should close this conversation. I w...read more
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