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jalop123j
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Member since ‎Dec 25, 2018
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Jesus López

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Activity

MathieuBazelair on March 24, 2020
Add filters or tags for conversion Inbox
Currently, chatboxes are filtered by very "simple" filters. The person assigned to the chat, the type of chat, the archives.These are good filters, but it's a bit basic. It should be possible to tag a discussion on a notion of theme in order read more
Reply Idea Conversations Marketing Reporting
72 upvotes
15 Replies
jalop123j
Member
December 25, 2020
I am having the same isssue, currently we are using comments to tag conversations, it is painful as everytime a converstion is replied we have to com...read more
kdipaolo on June 14, 2018
Access Service Hub Tickets on Mobile App
Created on behalf of a customer. Who: Service Hub Goal: Access service hub tickets on mobile app It would be helpful for customers who are out of the office and don't have access to a laptop or computer to be able to work on tickets via mobil read more
Reply Idea Mobile Applications
339 upvotes
173 Replies
jalop123j
Member
September 15, 2019
+1
mattgeller on August 29, 2018
Integrate Facebook Messenger with Conversations
When people talk to us in Facebook messanger, the replies stay buried in MARKETING > SOCIAL > MESSANGER > AUDIENCE. This is pretty useless. These should really appear in the Conversations Inbox with the rest of the messages we receive read more
Reply Idea Conversations Social Media
136 upvotes
77 Replies
jalop123j
Member
January 13, 2019
This is a must to have, any comments?
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