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KSM
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Member since ‎Dec 22, 2018
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  • Upvotes Given
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Shae Murphy

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KSM on June 17, 2022
I want to embed a thumbnail/small image in a KB article's Title or Subtitle. My ultimate goal is to be able to use the KB not only in its traditional role but also as a fast way for our users to find relevant photographs. The storage, read more
0 upvote
0 Reply
bsm007 on January 29, 2020
We need a way to pre-set the value of a property field. I am constantly creating new Contacts where 85% of the time, the values of several properties are always the same. For example, I have a property called HaveX that should almost always be a va read more
66 upvotes
14 Replies
Contributor
June 10, 2022
Bumping this up. SO much workflow bloat for us due to this missing feature.
liangsj on March 25, 2020
[Posting on behalf of customer] Hi Team, It will be great that the "reply-to" email addresses are used to reply to instead of replying to the "from email" address. This is because a lot of email coming from service apps typically have differen read more
21 upvotes
10 Replies
Member
June 09, 2022
This option would be very helpful.
bsm007 on January 29, 2020
We need a way to pre-set the value of a property field. I am constantly creating new Contacts where 85% of the time, the values of several properties are always the same. For example, I have a property called HaveX that should almost always be a va read more
66 upvotes
14 Replies
Contributor
June 10, 2022
Bumping this up. SO much workflow bloat for us due to this missing feature.
bsm007 on January 29, 2020
We need a way to pre-set the value of a property field. I am constantly creating new Contacts where 85% of the time, the values of several properties are always the same. For example, I have a property called HaveX that should almost always be a va read more
66 upvotes
14 Replies
Contributor
June 10, 2022
Bumping this up. SO much workflow bloat for us due to this missing feature.
KSM on February 20, 2020
Goal - I want to make my salesmen more efficient by initializing specific property values to common "default" values somy salesmen do not have to enter them manually. Scenario - Salesman gets a phone call from a brand new prospect & manually br read more
1 upvote
17 Replies
Contributor | Elite Partner
June 10, 2021
Having created similar workflows to "populate defaults in place of blanks" post-creation, I think another enhancement (that might be simpler to imple...read more
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