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MPoniedziałek
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Member since ‎Sep 2, 2024
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Magdalena Poniedzialek

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MPoniedziałek on February 10, 2026
Easily unfollow tickets via the Following tab
User Story: As a Service Desk user (Support Specialist), I want to be able to unfollow tickets easily from within the Following tab. I often follow tickets of colleagues who are not at work on that day. When they are back, I want to unfollow. Als read more
Reply Idea Tickets
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MPoniedziałek
Member
May 21, 2025
Reply to Bulk follow CRM records
Hello, Bulk unfollow of tickets would be a great help for me as a Support Specialist. In this way I can clear my Followe filter faster. Clicking thr...read more
MPoniedziałek on September 02, 2024
Ability to add ticket tags without a preset condition
Hi everyone, The new ticket tags functionality is very nice! As a Servicedesk Admin, I would like to add tags without having to set some conditions for the tags to automatically appear in tickets. In other words, I want to be able to add colorful read more
Reply Idea Tickets
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