Member since ‎Dec 14, 2018
  • solutions
  • Replies
  • Upvotes Given
  • Upvotes Received
  • Ideas


Please sign in to the Community or get HubSpot free to view user profiles


    Friends list is empty

Matt Switzer

This user hasn't created a bio yet. Edit your own profile here!


brkn on August 01, 2018
Ability to add personal inbox or connected email account to conversations inbox. This way sales reps can read emails, respond, etc without the need to use email client.
11 Replies
November 26, 2021
Hi there ! ISC speaking here. So I had a couple of users chatting in to know if they could manage their personal email address directly more
Yazz on February 07, 2018
We just switched over to Office 365 and the Sales Tools Add-In does not allow for settings as did the Sidekick Add-In. So, if we want to 'awlays' log/track e-mails, I cannot do so with Sales Tools. The tool also does not auto open when you write an read more
HubSpot Employee
September 21, 2021
Submitting on behalf of customers @Flora Does this work for Outlook for Web? It seems like one would need to click on the HubSpot Sales more
krsyoung on September 22, 2017
Hi, does anybody have an example of how to configure HubSpot IMAP for an Office 365 shared mailbox? I've tried a variety of configurations with out success. This is what I've been using via other mail clients: Email Address: shared@otherdom read more
1 upvote
26 Replies
February 14, 2021
I didn't realise you could 'create' a password for shared mailboxes, but this worked great. Go to admin settings > Active Users > find shared more
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.


Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started:
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge

    A spot for HubSpot fans to connect and grow.