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willsmith
Key Advisor | Diamond Partner
(He/him)
Key Advisor | Diamond Partner
Member since ‎Dec 14, 2018
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  • solutions
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  • Replies
    139
  • Upvotes Given
    150
  • Upvotes Received
    292
  • Ideas
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Will Smith

Will is a Certified HubSpot Trainer with a track record of 100+ companies successfully onboarded to the HubSpot platform. Will came into the world of integrated digital marketing in 2018 equipped with decades of invaluable high school teaching experience, which helps him create and deliver engaging training programs that guide HubSpot clients to getting the most out of their marketing software investment. Will recently spoke at HubSpot’s annual INBOUND conference, delivering a Deep Dive Session about how to successfully onboard and manage organizational change when implementing the HubSpot Marketing and Sales Hubs. When Will isn't HubSpot-ing, he is performing, producing music, or simply having a good time with his wife (Christie), 3 kids (Nick, Grace and Rob), and 2 dogs (Athena and Sidney).

Activity

Solved
L-A-Horner on December 12, 2019
Customize Lead Status
Hello, I have tried looking in the forum for answers for being able to custimize yhe lead status options that are set as default but haven't had much luck. First of all is this possible? secondly, if not, do you think this is something worth adding? read more
Reply Discussion Contacts
2 upvotes
17 Replies
willsmith
Key Advisor | Diamond Partner
June 04, 2024
@VZadoynov Yes. There is a HubSpot default property of "Lead Status" for companies - to distinguish the "company's sales, prospecting or outreach ...read more
Solved
aboppart on June 23, 2020
Connected Office 365 inbox create new contacts
This may have already been addressed, but we just connected our Office 365 inbox. Now every email/activity we create in Outlook is being recorded in Hubspot. Everytime we send an email, a new contact is created in Hubspot. I thought Hubspot would on read more
Reply Discussion Office 365 Add-In
0 upvote
4 Replies
willsmith
Key Advisor | Diamond Partner
February 12, 2024
Hi @MariannaC It's been a few years since I last used the Office 365 integration, so I was unable to test this. There is a big "on/off" button in...read more
Solved
agrodomain on October 31, 2019
POOR OPEN AND CLICK RATE FOR SENT EMAILS
We have observed poor and low open as well as click rates for most of our marketing emails sent out. How can we confirm that the emails are actually delivered to the Inbox of the intended recipients and not the SPARM folder. If the emails are going read more
Reply Discussion
0 upvote
7 Replies
willsmith
Key Advisor | Diamond Partner
March 13, 2023
@alexagatiss - please see my response below: The optimization tool (and the corresponding toolbar) is available when creating a custom email. It...read more
Solved
danielrodri on June 04, 2019
Track users activity
Hello, Is it possible to view the users activity in a period of time. For example, to see in a "time line" if one of my users has loged in, posted notes, created contacts, emails, etc.
Reply Discussion Account
11 upvotes
20 Replies
willsmith
Key Advisor | Diamond Partner
March 07, 2023
100% correct. Thanks for the update @LThomas13 - yes, HubSpot has certainly improved since 2019, when the original post was written. Also, the peop...read more
willsmith on January 20, 2023
Hybrid, HubSpot-heavy position open in La Plata, MD
Want to define how a contracting company uses HubSpot? KP Contracting is hiring for this position before starting their HubSpot journey. This is an opportunity to start with a fresh, clean HubSpot portal in an environment that invests in their peop read more
Reply Discussion Marketing Role
0 upvote
0 Reply
bsm007 on June 16, 2022
send greeting cards to contacts (birthdays, anniversaries)
I am looking for either a Hubspot integration and/or workflow that can send graphical greeting cards based on the contact record's birthday. Ideally, I would like a solution that also offered other greeting cards (sympathy, new baby, etc.) that read more
Reply Discussion Integrations
0 upvote
6 Replies
willsmith
Key Advisor | Diamond Partner
June 16, 2022
Hi @bsm007 Have you taken a look at the Postal.io integration?
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