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abuislam
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Member since ‎Aug 17, 2024
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Surah Al Waqiah

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abuislam
Member
December 05, 2024
Reply to SLAs and office hours
To calculate SLAs based on office hours, you can set up an SLA system that only tracks time during your defined working hours (9 AM to 6 PM). In your...read more
abuislam
Member
August 23, 2024
Reply to Creating a report that shows aggregated number of forms filled out by month.
Thanks for the update! It’s good to know that form submissions will be included in the custom report builder soon. In the meantime, I’ll explore othe...read more
abuislam
Member
August 22, 2024
Reply to Feedback surveys - ability to reorder whole steps
I totally agree! Reordering entire sections would be a game-changer for managing multiple surveys. Dragging and dropping individual questions is so t...read more
abuislam
Member
August 21, 2024
Reply to [Past Virtual Event] Fix Your Face & Watch Your Tone with Dr. V Boykin 2024
I'm really looking forward to this event with Dr. V Boykin! Her straightforward approach and practical advice are always so insightful. Excited to he...read more
abuislam
Member
August 20, 2024
Reply to Slack notifications from HelpDesk
Consider using a middleware tool to clean up HTML before sending notifications to Slack. Alternatively, explore integration tools like Zapier for mor...read more
abuislam
Member
August 19, 2024
Reply to [Webinar: August 20th] Maximizing the Power of Your PRM and CRM Together
Looking forward to the webinar on August 20th! Excited to learn more about integrating PRM and CRM systems for better growth. Thanks for organizing t...read more
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