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NiloofarK
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Member since ‎Aug 5, 2024
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Petrumarie on July 11, 2024
WhatsApp Reports
Hi team, Would it be possible to add reporting for WhatsApp automations just like we have for the other channels like emails and landing pages in order to track customer journeys for marketing and service?
Reply Idea Dashboards & Reports
1 upvote
3 Replies
NiloofarK
Participant
September 03, 2024
@Petrumarie I don't think that's possible with HubSpot's native WhatsApp integration. If you want to send whatsapp notifications and reminders, Hub...read more
Solved
maulpaurer on August 26, 2024
Proactively contacting people with WhatsApp Integration
I have a question regarding the communication start within the WhatsApp Integration. As far as I know, the contact that I am trying to reach has to proactively send a Message to my WhatsApp phone number saying "Start", otherwise my messages won't read more
Reply Discussion Professional
1 upvote
4 Replies
NiloofarK
Participant
August 28, 2024
Hi @maulpaurer , You said "They are signed-candidates that are in a long lasting process with us." "They are expecting us to text them once in a w...read more
Petrumarie on July 11, 2024
WhatsApp Reports
Hi team, Would it be possible to add reporting for WhatsApp automations just like we have for the other channels like emails and landing pages in order to track customer journeys for marketing and service?
Reply Idea Dashboards & Reports
1 upvote
3 Replies
NiloofarK
Participant
September 03, 2024
@Petrumarie I don't think that's possible with HubSpot's native WhatsApp integration. If you want to send whatsapp notifications and reminders, Hub...read more
Solved
NiloofarK on August 21, 2024
Automatic WhatsApp replies in workflows [using Service Hub]
Hi everyone 👋 Using Service Hub now. I'm wondering if it's possible to create a workflow that whenever I receive a WhatsApp message (event-based trigger), I send an automatic message with reply buttons. Depending on what button the customer cho read more
Reply Discussion Sales Service
0 upvote
5 Replies
NiloofarK
Participant
August 27, 2024
@Brenner Forgot to mention, HubSpot's WhatsApp integration does support messages with buttons but only if all the messages are the same type (all r...read more
Levi on November 06, 2023
WhatsApp integration: ability to customize business profile in HubSpot.
The ability to customize WhatsApp information. The WhatsApp <> HubSpot integration does not allow us to use the Whats App business app. So we cannot set the items below. Partly it can be done through META but the opening hours, auto reply, and read more
Reply Idea Conversations
18 upvotes
6 Replies
NiloofarK
Participant
August 27, 2024
@HanzWil I understand it's frustrating but it doesn't seem like HubSpot is focusing on building on WhatsApp automation yet. Maybe their target audi...read more
Adriane on July 17, 2024
Create Custom WhatsApp Subscription Types
Currently, HubSpot only offers a single subscription type for WhatsApp, which is automatically set to "All WhatsApp Notifications." It would be incredibly beneficial to allow the creation of custom subscription types for WhatsApp , similar to what read more
Reply Idea Contacts & Companies Integrations
4 upvotes
2 Replies
NiloofarK
Participant
August 27, 2024
Hi @Adriane hi @ERoif , I assume you're referring to the HubSpot's native WhatsApp integration. Have you considered using a 3rd party app inst...read more
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