I'm sure many teams, like my own, are multi-tasking within other tabs of their browser while also on alert for Hubspot chats to come in. Currently, Hubspot won't notify you of a chat unless you're actively in Hubspot. This has caused my team to mi read more

Hello, My team uses the notification sound for new chats, but we find that sometimes it does not play. We have tried toggling the sound off and on and selecting a new sound, but the issue persists. Sometimes it will work fine, but others we will m read more

Hello, I am creating a CSAT email Survey and want the CSAT to send to every email sender we get as long as they have not recieved a survery within the last 72 hours. However, I seem to be missing the criteria selection that the online guides indic read more

I'd love to be able to add ticket categories to the red box within the conversation in Help Desk. I'd also like to select this is as a required field so the ticket cannot be closed until a selection/category is made. Currently, we cannot add "catego read more