Thank you so much @PamCotton for your guidance. Am struggling with the sync of my personal account with the company's META business suite. Will giv...続きを読む
Hello, We recently integrated the customer success whatsapp number to the helpdesk. I am not able to send messages or to add templates (through META developer). On HubSpot am getting this message: Can you please advise?
Hello, I have been trying to send some engagement emails to our customers through HubSpot. HubSpot asked me to make all these customers as marketing contacts. Is there a way to send such emails to many customers without marking them as marke 続きを読む
Hello @kennedyp thank you for tagging me here. Pausing SLAs in the automatic sense that serves customer success is only possible in Enterprise ...続きを読む
Hello, We recently integrated the customer success whatsapp number to the helpdesk. I am not able to send messages or to add templates (through META developer). On HubSpot am getting this message: Can you please advise?
Hello, I have been trying to send some engagement emails to our customers through HubSpot. HubSpot asked me to make all these customers as marketing contacts. Is there a way to send such emails to many customers without marking them as marke 続きを読む
Hello, I have several questions related to SLAs that I would appreciate an input about. 1) The SLAs are active/not paused even when the ticket is waiting on contact or waiting on a third party. Is there a solution to that? 2) When the tick 続きを読む
Hello, I read a lot about customizing your knowledge base to include your company logo, header, footer, etc. However, am not able to add the company's icon/logo to the browser itself so it appears [photo as a sample of how Hubspot's logo app 続きを読む
Hello, I am a new user here. I created ticket properties that I want to have with each ticket. I also integrated our team inbox to HubSpot. However, how can I make it compulsory for agents to fill the ticket information form before marking any 続きを読む