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EKelly4
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Member since ‎Jul 24, 2024
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Erin Kelly

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EKelly4 on November 27, 2024
Im trying to create a workflow for a ticket. I want to send an email to a specific user when a ticket status is changed to 'passed on'. I created a test ticket to do this but the workflow did not work what am I doing wrong?
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EKelly4 on November 26, 2024
I am unable to delete a ticket I created on hubspot even though I have the permisssons. Why is this?
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EKelly4 on November 21, 2024
Hi, I'm trying to make a workflow that when a ticket is in status (passed on), that it gets passed on to our sister company and an email be sent to them that the ticket is passed on. In order for me to do that I have to add someone from our sis read more
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EKelly4 on November 08, 2024
How do you manage access when wanting to edit a hubspot property. I already have super admin and am paying for an enterprise subscription. It says that I can not edit a Hubspot property however the drop down options are options we have filled read more
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EKelly4 on August 08, 2024
I'm trying to set up a notification that reminds the ticket owner that the ticket has not left the first stage of "new ticket" in 2 days. How do i use the properties for the next stage, do i have to create a new one?
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EKelly4 on August 07, 2024
on hubspot, when logging a call i created custom properties to pick what call type it is, one is called the disocvery/ introduction, proposal discussion, pricing discussion, technical discussion, site investigation, commercial discussion, installati read more
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