This is related but the way to spot duplicates by company name isn't there. This is very frustrating because most reps ignore the "company domain" fi...read more
Yep - totally agree. I can't really understand why this isn't customizable. We can customize everything else in what people are required to add when ...read more
I'm kind of shocked this isn't a thing yet. Especially when we're adding large sales teams - and we need consistency across the board - it's a lot to...read more
Yes, this is absolutely needed. We would want to be able to export live chat conversations into a spreadsheet and have that include important data li...read more
It would be great to know by user when people are marked as "available". For instance if we coudl see the amount of time each day that User A was log...read more
Sure thing - if you look at other tools/apps out there - they can have an audible notification even if the tool isn't in use but is open. For instanc...read more