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RSlowen
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Member since ‎Jul 16, 2024
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Rob Slowen

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RSlowen
Participant
November 04, 2024
Reply to Auto assigning tickets on the first reply
Hi all There are a lot of upvotes and idea submitted for this but does anyone have any updates or workarounds? We are looking for a solution for...read more
RSlowen
Participant
November 01, 2024
Reply to Change Ticket Owner by Action Taken
@karstenkoehler We are looking for a solution for the ticket owner to be udpated to the user who first replied to an email on the ticket OR who f...read more
RSlowen
Participant
October 31, 2024
Reply to Unify Inbox/Help Desk Comments and Ticket Notes
Hi @rsail Do you have an update on planned functionality and release of this feature? Any intel would be good On the post above - rather than ei...read more
RSlowen
Participant
October 22, 2024
Reply to Enable multiple users to collaborate on a Ticket
This functionality is common in any ticketing platforms I have used and just assumed it would be the case for Hubspot. We have a workaround of "Tick...read more
RSlowen
Participant
September 24, 2024
Reply to Add urgent option on ticket priority field
Additional +1 for this - I can see 51 upvotes and counting on this and have seen Hubspot release features with far fewer votes. There are two soluti...read more
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