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PvPHS
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Member since ‎Jul 16, 2024
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PvPHS
Member
October 20, 2025
Reply to Sending out information mails to lists/segments of non-marketing contacts
Hi @karstenkoehler @Jigar_Thakker @d-lupo , Thanks for answering! It does seem like the transactional email addon would work for us. H...read more
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PvPHS on October 20, 2025
Sending out information mails to lists/segments of non-marketing contacts
Hi, Our service team relies quite heavily on our connected inbox in Hubspot. Because of the AWS server issues, we wanted to send out an email to our customers and suppliers, informing them that we had limited availability due to the AWS issues. read more
Reply Discussion Connected Email Marketing Email Service
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PvPHS on August 12, 2025
Feedback Survey: Contact does not receive NPS Feedback Survey
Hi, I am facing the problem that one of our important Contacts is not receiving the NPS Feedback Survey that we created. She matches all criteria and the survey is set in a way that a contact receives the NPS survey right after they match the re read more
Reply Discussion Feedback Surveys
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PvPHS on August 06, 2025
Resurvey NPS Survey
Hi, The person that created our NPS survey has left our company. I want to change some filters in who should get the survey, but I am struggling on the 'options' tab. See screenshot below. Basically, the frequency of our survey is se read more
Reply Discussion Feedback Surveys
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4 Replies
PvPHS on May 15, 2025
Ticket Ownership Routing
Hi, We are looking into the routing functionality in the Helpdesk from Hubspot. ( Route tickets in help desk based on agent skills ) We want the routing to kick-off once ticket get to a specified pipeline status. So, not when a new ticket is cre read more
Reply Discussion Service
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PvPHS
Member
May 13, 2025
Reply to Trigger Ticket Assignment Routing Based on Pipeline and Status
Hi @Josh @CarolinaDeMares , Thanks for the response! I think this could work for us. There is also a routing functionality integrated in the...read more
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