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FSciara-Cours
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Member since ‎Jul 11, 2024
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Famille Sciara-Courson

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FSciara-Cours
Participant
October 15, 2024
Reply to Emails associated to tickets activity when they should not be
Will check and get back to you.
Solved
FSciara-Cours on October 13, 2024
Emails associated to tickets activity when they should not be
Hi, When I receive a new conversation in the inbox and I create a new ticket for it, a lot of other emails that have nothing to do with this conversation are associated to this new ticket. This means that the activity of this ticket is polluted read more
Reply Discussion Tickets
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FSciara-Cours
Participant
October 13, 2024
Reply to Associate New Conversation to Existing Ticket within the Inbox
Found a new, better workaround : create a new ticket and merge it immediatly with the existing one. see https://knowledge.hubspot.com/records/merge-...read more
FSciara-Cours
Participant
July 11, 2024
Reply to Associate New Conversation to Existing Ticket within the Inbox
I actually cannot believe this feature is not already implemented... This is a basic need as of course, people do send separate emails related to exi...read more
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