huntermgorman

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Hunter Gorman

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Atividade

MitchClarke on Novembro 12, 2019

Ticket Workflow enrolment triggers based on hourly time periods

I want to create notifications to our team (which get pulled into a slack channel) when support tickets go unresponded to for an hour, two hours, etc. However, there is no way to trigger a workflow based on, for eg, "Last customer reply date", or "L Leia mais

Responder Idéia Tickets

10 avaliações positivas

6 Respostas

huntermgorman

Colaborador(a)

Dezembro 10, 2020

We could use similar functionality to route support tickets to different teams internationally based on the time of day the ticket was received.

Kevin-C on Outubro 09, 2020

ADA Compliance Module - Testing the waters

Hey all! I deal with ADA compliance on adaily basis (I'm positive most of us do) for almost all of our clients (so basically our design/creative teams hates me lol) And I think most know it's growing into a big deal . No one want to end up Leia mais

Responder Discussão ADA Custom Modules Marketplace modules

3 avaliações positivas

5 Respostas

huntermgorman

Colaborador(a)

Outubro 14, 2020

I think this would be awesome! Great idea, @Kevin-C ! Happy to test or assist however I can if needed! Let me know

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cursu on Outubro 02, 2018

Can Admin mute notifications for a user?

Can notifications be temporarily muted for one user? If we import leads for a tradeshow and assign multiples (20-30 leads) to one user, they will get 20 lead assignment emails, followed by reminders, etc.. Can this be avoided?

Responder Discussão

13 avaliações positivas

13 Respostas

huntermgorman

Colaborador(a)

Setembro 01, 2020

I am having issues with this still - we are bringing in deal information using a custom integration and while importing both current and historical d...Leia mais

dailiuswilson on Abril 09, 2019

Images in Sequences

Many of my reps personalize sequences in advance with images. Right now there is now way to a) Copy and paste an image inside a sequence b) Add an image via the button in the footer like you would for a canned template Do we have any updat Leia mais

Responder Idéia CRM Email

56 avaliações positivas

21 Respostas

huntermgorman

Colaborador(a)

Agosto 25, 2020

As far as images are concerned, this functionality exists within the template editor. However, we would love to see the ability to include at...Leia mais

bradongarley on Abril 26, 2019

Enable SSO for Private Content Only

Let's say you wanted to use HubSpot to build an intranet. Having private pages, a private site, a private blog, or a private subdomain that can only be accessed by registered employees is possible. Now what if you wanted to use Okta SSO? Leia mais

Responder Idéia Account Settings

22 avaliações positivas

10 Respostas

huntermgorman

Colaborador(a)

Abril 29, 2020

@bradongarley I love this idea, personally! To add, I think the ability to control the auth for private content would be awesome for a number of u...Leia mais

Shane_Janssens on Abril 16, 2020

Dynamic/personalized email in HubSpot: How can we better enable you? (Feedback thread)

Hey Power Users, I’m Shane, one of the Marketing Email Product Managers at HubSpot. It’s my job to make it easy for you to personalize emails based on your recipients’ information. As members of a sophisticated group of customers, many Leia mais

Responder Discussão Email Marketing Email

3 avaliações positivas

20 Respostas

huntermgorman

Colaborador(a)

Abril 20, 2020

Exactly - While I'm sure you can speak more to the requirements and or feasibility of this, I have tested some tools that allow our sales reps to m...Leia mais

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