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IHunter0
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Member since ‎Jun 4, 2024
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Isaias Hunter

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IHunter0 on July 23, 2024
HelpDesk Filtering
HelpDesk allows for simple filtering on the table page when you are on a view such as filter by "Priority" or "Ticket Status". My support reps have noticed that the "High" priority status defaults to the bottom of the page, and when they filter to read more
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IHunter0
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July 17, 2024
Reply to Enable snippets to be made private or shared with team
Having permission-based snippets is essential when you have three departments all working within the same system. Our support team does not need to s...read more
IHunter0
Member
June 04, 2024
Reply to Importing snippets
Just switched from Zendesk to HubSpot. We had 428 macros which is the Zendesk equivalent of Snippets. I have to create these one...by...one...very pa...read more
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