I've worked with Zendesk Support before, and they do support this feature. Here's how it works in their environment: Organizing drop-down field valu...read more
Description: Currently, HubSpot’s dropdown fields only support a flat structure, which makes it challenging to organize and select options that naturally belong in a hierarchy (e.g., Category > Subcategory > Detail). I’d like to suggest t read more
Description: Currently, HubSpot’s dropdown fields only support a flat structure, which makes it challenging to organize and select options that naturally belong in a hierarchy (e.g., Category > Subcategory > Detail). I’d like to suggest t read more