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GeradCouse
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Member since ‎May 27, 2024
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Gerad Couse

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Solved
GeradCouse on May 27, 2024
Attachment not visible for user
There is a user in org that can't view an attachment that was added to a ticket by someone else. It doesn't even show in the right hand side bar, but other files will appear. Not sure if it's the issue but a different user used to be responsible f read more
Reply Discussion CRM Settings
0 upvote
5 Replies
GeradCouse
Member
May 31, 2024
Hi! It appears the issue is solved. The first user can view the last few pdfs the second user uploaded. I can't confirm with certainty that this was ...read more
Solved
GeradCouse on May 27, 2024
Attachment not visible for user
There is a user in org that can't view an attachment that was added to a ticket by someone else. It doesn't even show in the right hand side bar, but other files will appear. Not sure if it's the issue but a different user used to be responsible f read more
Reply Discussion CRM Settings
0 upvote
5 Replies
GeradCouse
Member
May 31, 2024
Hi! It appears the issue is solved. The first user can view the last few pdfs the second user uploaded. I can't confirm with certainty that this was ...read more
Solved
GeradCouse on May 27, 2024
Attachment not visible for user
There is a user in org that can't view an attachment that was added to a ticket by someone else. It doesn't even show in the right hand side bar, but other files will appear. Not sure if it's the issue but a different user used to be responsible f read more
Reply Discussion CRM Settings
0 upvote
5 Replies
GeradCouse
Member
May 31, 2024
Hi! It appears the issue is solved. The first user can view the last few pdfs the second user uploaded. I can't confirm with certainty that this was ...read more
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