Agreed, this needs to be implemented sooner rather than later. If your ticket status is not "Closed", and you still need access to the ticket, but c...read more
If there was a way to currently display more than two articles on the homepage of the Knowledge Base, that would be very beneficial. I am suggesting...read more
Agreed, we too are using Zendesk, and are in the process of moving into Hubspot Service. This is a valuable feature that provides clients with the a...read more
In addition to just being able to access tickets, I believe having a full "Service" area just as within the web browser would be much more beneficial...read more