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Mjeffries
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Member since ‎Nov 21, 2018
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Matthew Jeffries

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atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
468 upvotes
221 Replies
Mjeffries
Member
January 13, 2020
100%, This feels like a no-brainer and a surprising feature to overlook when Hubspot themselves have it (along with many other support tools).
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
468 upvotes
221 Replies
Mjeffries
Member
January 13, 2020
100%, This feels like a no-brainer and a surprising feature to overlook when Hubspot themselves have it (along with many other support tools).
Solved
Mjeffries on August 23, 2019
Making products required for moving a deal stage?
For deals, you can obviously set the deal fields that are required in order to move the deal forward. Is it possible to make it so that the sales rep has to have filled out the products before they are allowed to move it e.g. to the closed won? read more
Reply Discussion Deals
4 upvotes
1 Reply
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