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Mjeffries
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Member since ‎Nov 21, 2018
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Matthew Jeffries

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Mjeffries on July 14, 2020
Hi there, We are looking at our deal process at the moment and we're looking to add new deal stages. What we're wondering is whether this will affect our funnel reports for past deals? So for example if there is 7 stages and we add an 8th (t read more
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atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
461 upvotes
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Member
January 12, 2020
100%, This feels like a no-brainer and a surprising feature to overlook when Hubspot themselves have it (along with many other support tools).
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
461 upvotes
221 Replies
Member
January 12, 2020
100%, This feels like a no-brainer and a surprising feature to overlook when Hubspot themselves have it (along with many other support tools).
Solved
Mjeffries on August 23, 2019
For deals, you can obviously set the deal fields that are required in order to move the deal forward. Is it possible to make it so that the sales rep has to have filled out the products before they are allowed to move it e.g. to the closed won? read more
3 upvotes
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