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TWilliams909
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Member since ‎May 16, 2024
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Tayler Williams

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TWilliams909 on December 09, 2024
Help Desk Associated Tickets Merge Option
On the "Other Tickets From" card in the help desk, add a checkbox to merge the ticket with the ticket you are viewing from. Who (what type of role or team ) is the feature for? Users of Help Desk Service representives What is their read more
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TWilliams909
Member
May 30, 2024
Reply to Bulk delete spam in Helpdesk
What that guy said! 👆 +1 here as well. Seems like there must be way to mass delete the spam! Mostly, I find that the Spam is Spam, but every now...read more
TWilliams909 on May 16, 2024
Calling in Help Desk
1. Who (what type of role or team ) is the feature for? Service Seats / Help Desk Users / Sales Seats 2. View all activity related to the ticket in the Help Desk conversation thread. 3. We would have all communications associated with th read more
Reply Idea Calling Conversations Tickets
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