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AveryReid
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Membro desde ‎nov 19, 2018
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Avery Reid

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briley on Novembro 29, 2018
Send Notification to Visitor on Conversation Reply
After collecting a visitors email address within a chat conversation, it would be great if the system could send a notification to that visitor when an agent replies, so they know that their conversation is being actioned and are able to follow up t Leia mais
Responder Idéia Conversations
18 avaliações positivas
5 Respostas
AveryReid
Participante
Janeiro 15, 2019
I strongly agree with this. Ideally, I would like it to send them an email with my reply directly in the body of the message and a link for them to h...Leia mais
amchartman on Novembro 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato Leia mais
Responder Idéia Conversations
157 avaliações positivas
153 Respostas
AveryReid
Participante
Janeiro 02, 2019
@hroberts I no longer have access to LiveChat Inc. since we've terminated with them, but here is a screenshot I had from a support ticket that demo...Leia mais
amchartman on Novembro 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato Leia mais
Responder Idéia Conversations
157 avaliações positivas
153 Respostas
AveryReid
Participante
Janeiro 02, 2019
@hroberts I no longer have access to LiveChat Inc. since we've terminated with them, but here is a screenshot I had from a support ticket that demo...Leia mais
amchartman on Novembro 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato Leia mais
Responder Idéia Conversations
157 avaliações positivas
153 Respostas
AveryReid
Participante
Janeiro 02, 2019
@hroberts I no longer have access to LiveChat Inc. since we've terminated with them, but here is a screenshot I had from a support ticket that demo...Leia mais
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