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AveryReid
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Mitglied seit ‎Nov 19, 2018
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Avery Reid

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briley on November 29, 2018
Send Notification to Visitor on Conversation Reply
After collecting a visitors email address within a chat conversation, it would be great if the system could send a notification to that visitor when an agent replies, so they know that their conversation is being actioned and are able to follow up t Beitrag ansehen
Antworten Idee Conversations
18 Likes
5 Antworten
AveryReid
Teilnehmer/-in
Januar 15, 2019
I strongly agree with this. Ideally, I would like it to send them an email with my reply directly in the body of the message and a link for them to h...Beitrag ansehen
amchartman on November 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato Beitrag ansehen
Antworten Idee Conversations
157 Likes
153 Antworten
AveryReid
Teilnehmer/-in
Januar 02, 2019
@hroberts I no longer have access to LiveChat Inc. since we've terminated with them, but here is a screenshot I had from a support ticket that demo...Beitrag ansehen
amchartman on November 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato Beitrag ansehen
Antworten Idee Conversations
157 Likes
153 Antworten
AveryReid
Teilnehmer/-in
Januar 02, 2019
@hroberts I no longer have access to LiveChat Inc. since we've terminated with them, but here is a screenshot I had from a support ticket that demo...Beitrag ansehen
amchartman on November 09, 2018
Required email and form fields before chat or bot conversations
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato Beitrag ansehen
Antworten Idee Conversations
157 Likes
153 Antworten
AveryReid
Teilnehmer/-in
Januar 02, 2019
@hroberts I no longer have access to LiveChat Inc. since we've terminated with them, but here is a screenshot I had from a support ticket that demo...Beitrag ansehen
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