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julkim
HubSpot Employee
Member since ‎May 2, 2024
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Julie Kim

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JKenler-SG on February 15, 2024
Feedback surveys, especially post-service-ticket CES or CSAT surveys, should all be considered transactional emails (ie not be subject to unsubscription requirements) since they are directly in response to a customer's action. If you choose no read more
HubSpot Employee
May 05, 2024
Hello @Jnix284 I'd like to hear the marketing use cases for feedback surveys. @JKenler-SG and @Jnix284 I'd love to set up some time to better u...read more
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