This would be extremely helpful to view the email contents on the contact record for QA and a team member to review the contents if a customer asks a...read more
A countdown for emails would be a great option! This creates a sense of urgency, clearly communicates deadlines, would stand out in the email- drawin...read more
The opportunity to customize an inbox for replies would be helpful for our company and so many others that have multiple departments that need to use...read more