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Dani_Ele
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Member since ‎Apr 15, 2024
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Daniele Lecci

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Dani_Ele on April 03, 2025
Knowledge base articles versioning
As a Customer Services Specialist in charge of the documentation, I would like to see previous versions of our articles. Versioning is crucial for tracking changes and, if needed, reverting to a previous version. Ideally, we should see the name of read more
Reply Idea Knowledge Base
1 upvote
0 Reply
Dani_Ele
Member
January 28, 2025
Reply to Notification on Knowledge base new article or article update
We really need to inform our translators that a new version is available!
Dani_Ele on September 05, 2024
Add CC email after creating a conversation
Current state: When creating a conversation using the contact-us form, we ask the user to provide their license email. Optionally, they user can add a Cc address because sometimes the user is not the one owning the license. This Cc address is no read more
Reply Idea Conversations Forms Tasks
2 upvotes
0 Reply
Dani_Ele
Member
August 23, 2024
Reply to Hubspot Knowledge Base API
Much required for translations +1
Dani_Ele on August 08, 2024
Keep all EXIF/XMP tags of attachment images
Hi all, Please consider this feature request: Current state: Hubspot service hub is striping/removing all EXIF tags from messages sent between our customers and our support agents. Problem description: The software we support r read more
Reply Idea HubSpot Support
0 upvote
0 Reply
Dani_Ele
Member
July 16, 2024
Reply to Marketplace App Integration with Hubspot for 12 Best Screen Recorders to Use for Collaboration
Not sure why this idea has only 3 upvotes. there are many external tools that would allow us to achieve this, but we are trying to reduce the amo...read more
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