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Kerrianne
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Member since ‎Oct 29, 2018
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Kerrianne Maloney

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ClaireH on June 21, 2018
Internal note and mentions within the conversations inbox
I would like the ability to write an internal note and mention/tag a colleague in the conversations inbox. I see that you can "add note" to the user contact info who is emailing but this is in a different space. As a customer success manager, read more
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29 upvotes
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Kerrianne
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October 30, 2018
It would be useful to have the ability to tag/mention/@ one of my colleague directly in a Live Chat window. Currently, the only way to involve a coll...read more
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