Profile

LisaMcB
Member
Member since ‎Apr 8, 2024
Message
  • solutions
    0
  • Replies
    0
  • Upvotes Given
    3
  • Upvotes Received
    90
  • Ideas
    2

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Lisa McBride

This user hasn't created a bio yet. Edit your own profile here!

Activity

LisaMcB on April 30, 2024
Bulk delete spam in Helpdesk
Currently, you can only delete emails/tickets from your Spam folder in Helpdesk by going through each one individually. There needs to be a bulk manage/delete option for these emails/tickets. We have connected a support inbox to the helpdesk a read more
Reply Idea Conversations
38 upvotes
17 Replies
LisaMcB on April 08, 2024
Filter the helpdesk tickets by pipeline
I have created a number of different ticket pipelines for our customer success team, one example is 'onboarding' pipeline. I don't want these tickets to pull over to the 'helpdesk' page, as they appear as open tickets, which messes up any repor read more
Reply Idea Dashboards & Reports Tickets
52 upvotes
19 Replies
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.