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LHall45
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Member since ‎Apr 2, 2024
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LHall45
Member
November 10, 2025
Reply to Add "Ask a Question" to Customer Agent
This would be great. We should look at combining the Chatflow and AI bot. Since we have multiple departments, it would be ideal for the bot to ask a ...read more
LHall45 on July 30, 2025
Live Chat AI Handoff to Multiple Pipelines After Requesting Live Agent
When a customer is interacting with the AI chatbot and it doesn’t answer their questions, they may request to speak with a live agent. In that case, we would like to add qualifying questions like we do in a regular chatflow before the handoff? Thi read more
Reply Idea Live Chat & Bots
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LHall45
Member
April 02, 2024
Reply to Allow for chatflows to route conversations to different inboxes
Hello team, We are trying to implement chat within our organization, but I have just discovered that I cannot connect to multiple inboxes. Our busin...read more
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