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IvanGuberkov
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Member since ‎Oct 19, 2018
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Ivan Guberkov

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MG on May 05, 2017
Restrict Editing of Certain Properties and View history of User Edits
Currently if a user has access to edit one contact's property, they have access to edit all contact properties. We have the ability to restrict a user from creating or deleting properties but it would be incredibly helpful to restrict the edit read more
Reply Idea Account Settings
295 upvotes
104 Replies
IvanGuberkov
Member
October 16, 2019
With a growing sales team, it's a real challenge to make sure all of the information in the CRM is kept clean and no modifications to essential data ...read more
nmacdonald on July 27, 2018
Advancements to bot/chat
When in meeting automatically sets chat to away or busy Currently, we have a predicament with the handoff feature assigning to a specific person. At present time our sales staff must manually set themselves as away every time they are in a demo to read more
Reply Idea Conversations
31 upvotes
13 Replies
IvanGuberkov
Member
October 19, 2018
We have a scenario where the bot needs to handoff visitors only during the business hours of the sales representative or based on the Active/Away sta...read more
MikeHuggins on September 20, 2017
Auto-detect 'away' feature for chat
The messages feature is tough to manage in a busy office. I'm the only key contact for online chat. And I have various other duties. I'm often 'popping up' from my computer and forgetting to turn off chat. This is causing constant frustration read more
Reply Idea Conversations
194 upvotes
72 Replies
IvanGuberkov
Member
October 19, 2018
This feature is also sorely needed if you are using a chatbot on your website and would like to automatically direct visitors to a sales rep that is ...read more
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