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robertmaclean
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Member since ‎Apr 1, 2024
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Robert MacLean

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Activity

robertmaclean on December 18, 2024
Change the UI/UX of the Templates page.
The Problem The main challenge here is being able to find the templates you need. After creating a certain amount, it's just simply too time consuming to try and find a template unless you know exactly what it's called. Where I'm currently read more
Reply Idea Snippets & Templates
1 upvote
0 Reply
robertmaclean
Participant
August 15, 2024
Reply to Allow Pipeline to be saved as part of saved list view
100% agreed. I want to be able to have separate views that not only save the filters within those views, but also save whether it's a Board or a Lis...read more
robertmaclean
Participant
August 15, 2024
Reply to Remember preferred pipeline when switching between List and Board views
100% agreed. I want to be able to have separate views that not only save the filters within those views, but also save whether it's a Board or a List...read more
robertmaclean
Participant
July 25, 2024
Reply to Multiple Call Forwarding Options
Would like to highly advocate for this. We have our HubSpot call line set up as an emergency contact line. We need to have multiple numbers it can fo...read more
robertmaclean on July 25, 2024
Ticket Auto Responses on Weekends
The Issue With having a global customer base, we have customers who will end up sending messages on a weekend. In some cases where there is a long weekend, those customers may not receive any response for 3 days. Clearly this is a poor customer e read more
Reply Idea Tickets
2 upvotes
0 Reply
robertmaclean on July 24, 2024
Ticket Automatic Responses on Weekends/Holidays
The Current Problem: When customers send in tickets over the weekend or a holiday, in some cases they may not receive a reply for 3 days. The Solution It would be extremely helpful to have a feature where you can auto reply to tickets tha read more
Reply Idea Tickets
1 upvote
0 Reply
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