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Billhansenatl
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Member since ‎Oct 15, 2018
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simonsmith on June 07, 2018
Allow for private knowledge base articles
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
Reply Idea Knowledge Base
118 upvotes
31 Replies
Billhansenatl
Member
November 09, 2018
Hubspot needs to develop a syndiation process to spread content from their KB to other specialized distribution points, with a filtering mechanism to...read more
bellawu on April 06, 2017
Folders to organize Workflows
Similar to the new folders to organize contact list, the same organization for workflows is needed. Many of my workflows automate specific campaigns or simple administrative tasks. Many of them are related or unrelated in someway. I would love a read more
Reply Idea Workflows
588 upvotes
109 Replies
Billhansenatl
Member
October 18, 2018
Agree 100% . Folders would be an easy development with a lot of impact - HS says they're working on it. Work on it harder please! And if anyone a...read more
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