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Hail
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Member since ‎Oct 12, 2018
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Hailey Murphy

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Activity

bfelker on February 21, 2018
Today call outcome and call type are optional fields for someone who is logging an activity. I need to make them mandatory so that a rep cannot log an activity without populating those 2 fields. How do I do it?
223 upvotes
102 Replies
Member
June 27, 2022
What are the calling priorities that are being upvoted and put ahead of this request? I wouldn't even call it a calling item. It is just a required ...read more
agaria on July 16, 2020
It would be great if we could see the contact information for the users who rate knowledge base articles helpful/unhelpful so that we can follow up with them to provide more help and answer their questions.
14 upvotes
6 Replies
Member
January 03, 2022
I'd also appreciate this!
Herschel on December 10, 2019
Present visitors who mark a Knowledge Base article as unhelpful with a form to submit specific feedback as to why the article was not helpful. This would allow us to actually address the issues that visitors are experiencing. Idealy with the fee read more
Member
January 03, 2022
Agree this would be helpful
bfelker on February 21, 2018
Today call outcome and call type are optional fields for someone who is logging an activity. I need to make them mandatory so that a rep cannot log an activity without populating those 2 fields. How do I do it?
223 upvotes
102 Replies
Member
June 27, 2022
What are the calling priorities that are being upvoted and put ahead of this request? I wouldn't even call it a calling item. It is just a required ...read more
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