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TC_MI
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Member since ‎Oct 4, 2018
  • solutions
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  • Replies
    4
  • Upvotes Given
    31
  • Upvotes Received
    27
  • Ideas
    2

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Nancy Hodges

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TC_MI on January 26, 2024
We use HubSpot's Live Chat but the fact that it is not gated to require the person's name and email makes this a less than desirable app to use. I have posted requests in the forum for this feature, and upvoted similar posts by others, but it has b read more
1 upvote
3 Replies
Participant
January 26, 2024
Hi Jennifer, Very simply, I want to avoid a cluttered contact database filled with nonsense names. Capturing a name that reads "How many are in ...read more
TC_MI on January 26, 2024
We use HubSpot's Live Chat but the fact that it is not gated to require the person's name and email makes this a less than desirable app to use. I have posted requests in the forum for this feature, and upvoted similar posts by others, but it has b read more
1 upvote
3 Replies
Participant
January 26, 2024
Hi Jennifer, Very simply, I want to avoid a cluttered contact database filled with nonsense names. Capturing a name that reads "How many are in ...read more
jmcdonald on July 15, 2019
Filtering by company / contact owner would be a great feature. As there are several sales people and you currently have to thumb through all of them to see what is or isn't yours. this would create an easy way to keep the data clean.
51 upvotes
16 Replies
Participant
September 19, 2023
This! ^^ All of the above comments. The Manage Duplicates is a great tool, but severely lacking by not having the contact owner shown or a filter t...read more
rkimmerling on January 02, 2020
The chat function is a great way to allow our website visitors to get in touch with us quickly and conveniently, but it is also a tool that can be abused by the few mal-intentioned indivuals we see on our sites. Whether they believe the individual t read more
91 upvotes
39 Replies
Participant
August 23, 2022
Agree, this is a basic function that should be available, and is available in other Live Chat software. We previously used Pure Chat and had the abi...read more
amchartman on November 09, 2018
I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato read more
157 upvotes
152 Replies
Participant
December 13, 2021
Sorry, but this does not solve the problem. I am already doing this, and visitors will simply start typing their question in the name field. Which ...read more
TC_MI on October 27, 2021
It would be very helpful a property that will generate the total amount spent per annum by a contact. Currently this can only be filtered by company, not by contact. In creating a list, I want to be able to see the annual revenue of a contact rather read more
0 upvote
0 Reply
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