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GHuber7
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Member since ‎Mar 11, 2024
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GHuber7
Participant
September 05, 2025
Reply to Add a like button to Note Comments
Agreed! Many members of my team have brought this up as well. We are used to having that feature in other programs we use like Asana and it adds to t...read more
GHuber7
Participant
August 26, 2025
Reply to Unify Inbox/Help Desk Comments and Ticket Notes
Thank you! My team relies heavily on the Slack integration and it works pretty seamlessly with comments right now and I worry that since this is still...read more
GHuber7
Participant
August 25, 2025
Reply to Unify Inbox/Help Desk Comments and Ticket Notes
This looks great! I have a couple of questions. What happens to existing comments in helpdesk? would they be converted to notes so we don't lose them...read more
GHuber7 on February 13, 2025
Help Desk/Slack integration notification overload
For the Help Desk/Slack integration - The feature where every comment on a ticket populates as a comment on the slack thread is a great feature but it can be a lot since we handle a high volume of tickets. It would help if we could eliminate if a c read more
Reply Idea Integrations
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GHuber7 on February 12, 2025
Help Desk/Slack integration notification overload
For the Help Desk/Slack integration - The feature where every comment on a ticket populates as a comment on the slack thread is a great feature but it can be a lot since we handle a high volume of tickets. It would help if we could eliminate if a c read more
Reply Discussion Professional
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GHuber7
Participant
February 12, 2025
Reply to properties in the new form editor
Would also like this feature on the new form builder! We are building out ticketing for our internal departments but need the ability to add in multi...read more
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