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gemini87
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Member since ‎Oct 4, 2018
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Jessica Ellspermann

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CBader on June 11, 2020
Close inactive Live Chats after 5 minutes of no activity
We would like "finished" chats to automatically be marked as closed, so that if the same user comes back later the same day (for example), they would need to start a new chat. We would like the chat to automatically close after, say, 5 minutes of n read more
Reply Idea Conversations Live Chat & Bots
73 upvotes
7 Replies
gemini87
Participant
June 30, 2020
This will be helpful so the visitor isn't waiting for a long period of time and they will have better experience.
gemini87 on June 29, 2020
Create Chatting From property
Put the URL link of where a visitor/contact started chatting into a property. You can then see where your visitors start chatting, send them more customize content based on page they chatted from etc.
Reply Idea CRM Objects (Contacts & Companies & Deals & Tickets)
1 upvote
0 Reply
gemini87 on June 25, 2020
Better Chatflows Enrollment Triggers
There needs to better enrollment triggers for chatflows like based on responses, which bot they interacted with, if the conversation closed if the conversation started. Look at Drift Enrollment triggers.
Reply Idea Live Chat & Bots
0 upvote
0 Reply
gemini87 on June 25, 2020
Form Submission Settings
Under HubSpot Settings and Forms, there's the allow submissions without email addresses to create contacts. This should be on each form setting vs applying to all forms.
Reply Idea Forms
1 upvote
0 Reply
gemini87 on June 23, 2020
Analytics for Email Signature
Provide data on clicks for links, images, etc
Reply Idea Analytics Tools
2 upvotes
0 Reply
Shay on April 10, 2017
A/B Testing Forms
Migrated from legacy feedback forum with 39 votes. There currently isn't a way to A/B test forms. I'm assuming other users out there would be interested in A/B testing whether or not certain fields create higher form submission drop off than o read more
Reply Idea Forms
192 upvotes
93 Replies
gemini87
Participant
June 09, 2020
A/B Testing forms would be great to see what contacts will fill out and respond to better.
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