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GTorres08
Participant
Membre depuis ‎mars 7, 2024
  • Solutions
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  • Réponses
    2
  • Mentions J'aime ajoutées
    26
  • Mentions J'aime obtenues
    22
  • Idées
    7

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George Torres

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GTorres08 le Juillet 17, 2024
We migrated CRMs into HubSpot. All went smoothly to see emails on the Tickets CRM in HubSpot. See the example ticket with an email in the Ticets CRM: However, the email is not visible using the new Help Desk CRM, which I understand uses Lire la suite
4 Mentions J'aime
0 Réponse
GTorres08 le Juillet 12, 2024
Using the Jira integration tool, there are default properties available. I would like to be able to add further properties. When creating a new Jira, it gives an option to select the Issue Type: But that is not an available property to s Lire la suite
perspicacity le Novembre 21, 2022
We were very disappointed to find out that while HubSpot tickets can automatically be turned into Jira issues, HubSpot's property values can only be pasted into the Jira issue description, not synced into actual Jira issue fields. This does not allo Lire la suite
8 Mentions J'aime
5 Réponses
Participant
Juillet 12, 2024
The idea sounds amazing, but I didn't know it was possible for " HubSpot tickets can automatically be turned into Jira issues"! Is there a link I cou...Lire la suite
AndyBrightmile le Mars 18, 2021
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to Lire la suite
87 Mentions J'aime
23 Réponses
Participant
Juin 28, 2024
I recently had a HubSpot support ticket open and received the following: " After checking with the backend Team, I can confirm that what we're s...Lire la suite
teknight le Mai 23, 2018
In my place of work, we recieved multiple different emails from one customer containing important information, all of which pertains to one ticket. Is there any way for me to combine all of these tickets into one main ticket that will then be built Lire la suite
52 Mentions J'aime
28 Réponses
Participant
Juin 28, 2024
Hi @CEvans8 , You are not missing anything. The same issue still occurs. I opened a support ticket and this is the info I received from them: ...Lire la suite
Gabriel33 le Février 08, 2023
I set up the HubSpot client portal: users must create an account to access it and view their tickets, submit a new one, etc.). I would like to know which users have signed up, how many, and the evolution of the registrations over time. Thanks, Gab Lire la suite
37 Mentions J'aime
5 Réponses
Participant
Juin 18, 2024
This is a much-needed feature to know which of our contacts have registered or not. Also, some features even assist with password resets or set a tem...Lire la suite
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