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GTorres08
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Member since ‎Mar 7, 2024
Message
  • solutions
    0
  • Replies
    3
  • Upvotes Given
    29
  • Upvotes Received
    104
  • Ideas
    10

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George Torres

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Activity

GTorres08
Participant
April 09, 2025
Reply to Log Out button for customer portal
Thanks @NChong , this worked for me. It's not intuative to go this route, perhaps HubSpot can come up with a more out of the box format, it would he...read more
GTorres08 on November 18, 2024
To be able to add code blocks in the comments section in Help Desk
It would be great if it were possible to add lines of code in the internal comments section in Help Desk. Here is an example of how the Jira Service tool works. Create an internal comment and insert block code and there's even an option to selec read more
Reply Idea Conversations Tickets
8 upvotes
2 Replies
GTorres08
Participant
October 17, 2024
Reply to Jira Ticket Creation
Looks like a similar idea can be found here. I hope the HubSpot moderator will be able to combine these two ideas somehow to increase the votes. ...read more
GTorres08
Participant
October 17, 2024
Reply to Jira Ticket Creation
I have no idea why this idea was ignored. But this idea is a must for efficiency. So much back and forth between Jira and HubSpot, that I would like ...read more
GTorres08
Participant
October 02, 2024
Reply to Have Ticket Status Details in Help Desk
Hi @NSolis1 , Thanks so much for sharing this. It is faster for sure. I wanted to minimize the redundancy overall on the cards, but this workaro...read more
GTorres08
Participant
September 20, 2024
Reply to Is SLA pausing for specific regional office hours and company holidays available?
Hi @kennedyp , thank you for the documentation. Identifying VIP-type contacts is key, and the Beta is meeting expectations beautifully there. 😃 H...read more
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